Patient's Role & Responsibility


  • Patients have the right to be able to talk freely to their Doctor. They have a right to know the name and functions of all doctors involved directly in their care.
  • Respect in a caring and safe environment.
  • Personal privacy and confidentiality of your health information.
  • Quality Care.
  • Safe and clean environment.
  • Second opinion/ freedom to choose.
  • Right to express complain or grievances.
  • Know the names and roles of those caring for you.
  • Information about the costs of your care and payment methods.


  • To behave in a polite and respectful manner to other patients, hospital staff and doctors
  • Active Participation
  • To know day to day billing and Pay your bills in a timely manner.
  • To attend follow up appointments as requested.
  • To keep the hospital property clean. Relatives are not allowed to bathe / wash clothes in the hospital.
  • To refrain from spitting, chewing gum / Gutka / pan, smoking and consumption of alcohol.
  • To avoid loud speaking and respect silence zones.
  • To conserve energy, water and be Eco friendly.
  • Follow the hospital’s photography policies and do not record or photograph clinical care provided to you or others.
  • To abide by all hospital rules and regulations.
  • To be aware of medical costs prior to admission.
  • To provide your valuable feedback and suggestions
  • To take care of your valuables and belongings
  • Not to damage hospital property