PATIENT RIGHTS

• Patients have the right to be able to talk freely to their Doctor. They have a right to know the name and functions of all doctors involved directly in their care.
• Respect in a caring and safe environment.
• Personal privacy and confidentiality of your health information.
• Quality Care.
• Safe and clean environment.
• Second opinion/ freedom to choose.
• Right to express complain or grievances.
• Know the names and roles of those caring for you.
• Information about the costs of your care and payment methods.

PATIENT ROLE

• To behave in a polite and respectful manner to other patients, hospital staff and doctors
• Active Participation
• To know day to day billing and Pay your bills in a timely manner.
• To attend follow up appointments as requested.
• To keep the hospital property clean. Relatives are not allowed to bathe / wash clothes in the hospital.
• To refrain from spitting, chewing gum / Gutka / pan, smoking and consumption of alcohol.
• To avoid loud speaking and respect silence zones.
• To conserve energy, water and be Eco friendly.
• Follow the hospital’s photography policies and do not record or photograph clinical care provided to you or others.
• To abide by all hospital rules and regulations.
• To be aware of medical costs prior to admission.
• To provide your valuable feedback and suggestions
• To take care of your valuables and belongings
• Not to damage hospital property